Fine jewelry is an investment,and proper care ensures it remains as stunning as the day you got it.
Here are some tips to keep your pieces in prime condition:

Before you hop in the shower or lather on lotion or perfume, remember to remove your jewelry.

· Chemicals can be harsh on delicate metals and gemstones.

· Hitting the gym? Leave your jewelry at home. Strenuous activities can put unnecessary stress on your pieces, risking damage.

· Keep your jewelry away from chemicals like perfume, hairspray, cosmetics, and lotion. They can tarnish metals and dull gemstones.

· At bedtime, give your jewelry a rest. Lay it out flat to avoid unnecessary bending or tangling.

· When removing necklaces, remember to clasp them. This simple step prevents chains from knotting and saves you from a tangled mess later.

· If your jewelry features pearls, handle them with extra care. Pearls are delicate and require special attention to maintain their luster.

· For diamond jewelry, a gentle scrub with a soft toothbrush and dish soap will do the trick—just go easy on the scrubbing.

But Remember to keep pearls away from chemicals, abrasives, and solvents. Remember, while we handcraft your jewelry with love, it's up to you to keep it sparkling. Ring Concierge doesn't provide maintenance services, but we're always here to help with quick tips and advice!

9K, 14K & 18K Solid Gold

Our ceremonial and fine jewellery is ethically hand-crafted using recycled and responsibly sourced 9K, 14K & 18k solid gold. We use gold that has been accredited by the RJC for social and environmental responsibility.

Our fine jewellery is delicate and requires care to maintain its longevity.

How to take care of solid gold jewellery

Please take care to prevent contact with abrasive surfaces or harsh chemicals.

Remove your jewellery when applying skincare, perfumes and hair products.

Store in a cool dry place.

To prevent scratches and tangled chains we recommend storing jewellery separately.

To clean your fine jewellery, scrub lightly with a soft-bristled brush, warm water and mild deter-gent-free soap.

After cleaning, gently polish with the cloth provided to restore shine. Please be mindful of stone settings that can catch on loose fibres.

22K & 24K Solid Gold

Gold jewellery with a purity of 22 karats (91.6% pure gold) and 24 karats (99.9% pure gold) is highly prized for its luxurious lustre and rich colour. However, this high purity also makes the gold inherently malleable and susceptible to being pressed out of shape.

Slight moulding to the shape of your body is to be expected and is considered normal for 22K and 24K gold jewellery. This does not constitute a fault.

How to take care of solid gold jewellery

Always handle your jewellery with the utmost care. Avoid applying force or pressure, as high-purity gold can easily bend or warp. Remove your jewellery during physical activities such as sports, gardening, or heavy lifting to prevent accidental damage or deformation. Store in a cool dry place.

To prevent scratches and tangled chains we recommend storing jewellery separately.

To clean your fine jewellery, scrub lightly with a soft-bristled brush, warm water and mild detergent-free soap.

After cleaning, gently polish with the cloth provided to restore shine. Please be mindful of stone settings that can catch on loose fibres.

Gold Vermeil

Gold Vermeil is a high-quality gold plating technique that involves coating a layer of thick gold (typically 14K, 18K, or higher purity) over a base of pure silver, usually 925 sterling silver. According to standards, the gold layer must be at least 2.5 microns thick, making it more durable than regular gold plating.

How to take care of gold vermeil jewellery

Rinse in cold water Pat dry with a soft 100% cotton cloth.

Remove your jewellery prior to swimming, bathing and showering.

Apply lotions and perfume well before putting on the jewellery.

Avoid chemicals, hand sanitiser and cosmetics.

When not worn, store your jewellery in a dry airtight container.

Gemstones

Our gemstones are consciously sourced to reflect our commitment to integrity and quality. We use responsibly-sourced natural, mineral gemstones valued for their beauty and meaning.

How to take care of precious gemstones

To clean your gemstone and restore its shine, scrub lightly with a soft-bristled brush, warm water and detergent-free soap

Avoid chemicals or excessive temperatures when cleaning

Store in a safe, dry place when not worn to protect them from the elements of daily exposure

Necklaces

Fine Chains

We use a variety of chains, some more fragile than others. Please take care of your chain by storing separately to avoid tangling and remove your necklace prior to changing clothes as this can cause the links to stretch.

Luminora cannot honour the warranty for chain necklaces

Rings

Gold Vermeil Plating

To ensure the gold lustre remains golden and bright it is important to remove your rings each time we hand sanitise, apply makeup, cosmetics, shower, swim and even cook.

Gold vermeil, like all non-solid gold, is designed to fade over time so our beloved rings need the most attention and care out of all.

Ceremonial and Fine Jewellery

Ceremonial and fine jewellery is delicate and requires extra care.

All metals will tarnish over time, but it will happen much faster if they have contact with agents such as perfume, salty air, sulphur, skin creams, hairspray, chlorine and acidic skin pH. The amount of tarnishing (oxidation) that occurs depends on your skin and jewellery care habits. Please follow the care instructions under "solid gold" to correctly care for your solid gold jewellery and maintain its longevity.

Please don't wear your ring during activities you will vigorously use your hands such as sport, exercising or cooking as this may damage the metal or gemstones. If you notice your stone has become loose, please stop wearing your ring immediately and get in touch with our customer care team.

Cleaning and household

With gold vermeil jewellery, particularly rings, it is best to avoid all chemicals as they can cause the vermeil to tarnish.

We recommend taking off all rings before cleaning and gardening to avoid any damage.