Currently, we only support payments through Shopify Payment. You can use credit cards supported by Shopify Payment to complete your purchase. In the future, we plan to introduce more convenient and secure payment methods. All available payment options will be displayed on the checkout page.

Great question. Our checkout page uses SSL encryption to ensure your browsing and shopping data remain private.

We’re sorry for the inconvenience! First, ensure your shipping and billing details are entered correctly. If the issue persists, try contacting your bank to resolve the payment issue. If the problem still isn’t resolved, send us a message, and we’ll do our best to help!

If you have a discount code and meet the usage requirements, you can enter it during checkout. For more information about the usage rules, please click the Rewards button at the bottom of the page.

Discount codes apply to most of our jewelry, except for sale items. Sale items typically have larger discounts than most available codes, meaning you’re already getting the best deal!

Please contact us at support@luminorajewels.com for order status updates or any unresolved issues. Make sure to include your order confirmation number so we can assist you more effectively.